Doctors Service Group

Welcome to Doctors Services Group

Doctors Services Group is partnering with your doctor to help manage billings for uninsured medical services they perform for you. We have been in business of over 17 years and have handled over one million transactions on behalf of family doctors. Once you receive correspondence from your doctor regarding uninsured medical services, please feel free to contact us should you have any questions regarding your doctors uninsured medical services program.

Frequently Asked Questions about Uninsured Medical Services

Uninsured medical services are those that are no longer covered by a provincial health insurance plan.

Examples of Uninsured Services are:

  • Prescription Repeats by telephone or fax
  • Medical advice given over the phone
  • A variety of sick notes or government/insurance forms


Providing these services takes up to 5% of the time and resources required to operate a physician’s practice. When physicians provide these services for patients they are not compensated by the government.

Physicians offer an annual fee (sometimes called a “block fee”) program where patients may pay a yearly fee to be covered for all uninsured medical services. If a patient does not wish to pay this, they can opt to for an individual invoice or “pay-as-you-go” program and pay for services as rendered.

Individual invoicing gives patients a “pay-as-you-go” option for uninsured medical services Rather than paying one annual fee to cover all services for one year, patients can choose to only pay for services when they require them. To pay these fees quickly, we offer the option to pay online through the Doctors Services site.

We recommend reviewing your physician’s fee list and considering how often you, your significant other, or family, requires any of these services. Costs can pile up quickly and we find that most patients save money by paying the annual fee.

This depends on each individual practice. In most practices there is a specific annual fee program for couples, families, or individuals. For more detailed information you can check with your physician or contact Doctors Services at 1-866-423-8267.

If you are experiencing financial difficulties, we advise you to pay for services as rendered. If this is not an option, speak with your physician directly about your financial situation.

If you have received a letter from your physician in the mail or through email you can fill out the form and register that way. You can also enroll online here or over the phone with Doctors Services at 1-866-423-8267.

If you sign up for an annual fee program, you are covered for that year. You will be given the option to renew the annual fee each year or choose to go to an individual “pay-as-you-go” payment program.

This depends on the practice. However, the answer is most likely no. Typically the annual fee will only cover services from your own family physician.

There are a few payment options:  
  • You can complete the payment slip and mail the payment in the provided envelope
  • You can call us at Doctors Services at 1-866-423-8267 and pay over the phone.
  • You can pay online here
  • You can pay in your physician’s office

You can contact us at Doctors Services at 1-866-423-8267 or send us an email . We are always happy to help in any way that we can.