Doctors Service Group
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Take control of uninsured services

Let’s face it, many physicians are not the best at handling payment for uninsured medical services. Managing this process on their own, results in spending a significant amount of time educating patients and inconsistent billing processes. Doctor Services improves patient communications, saves time, and optimizes billings.
We offer a customizable platform that can be tailored to meet the specific needs of each individual practice, through the implementation of specific fees and annual plans. Developed with both the physician and patient in mind, our program is simple, convenient, and informative.
Download our Services Overview

Patient Education and Communications

The primary component of a successful uninsured services program is the implementation and management of an annual or block fee. We understand the importance of the patient and physician relationship, which is why we strive to constantly inform and educate all patients to fully comprehend uninsured services. We provide:

  • Comprehensive, customized materials educating patients on what uninsured medical services are and how they are managed for use in office.
  • High touch, personal contact with your patient to answer all their questions and alleviate any concerns.
  • Clear, customizable fee guides explaining cost for services not covered under provincial health insurance.
  • Personalized patient communications with clear contact and payment details, sent by regular mail or email.

Full-Service, Transparent Uninsured Services Program Administration

The primary component of a successful uninsured medical services program is the implementation and management of an annual or block fee. We understand the importance of the patient / physician relationship, which is why we strive to constantly inform and educate all patients to fully comprehend uninsured services. We provide:
  • Follow up reminders to patients who have not responded to their annual fee
  • Weekly invoicing for individual uninsured services and collection of overdue fees
  • Automatically issue receipts to patients after a payment is received.
  • Weekly and monthly reporting on annual fee patients and payment status
  • Access to real-time program information online including patient status, payment status, and all program reports

Exceptional Customer Service

Our staff provides comprehensive and friendly assistance to your patients. We list our contact information in annual fee letters and communications so we can field patient questions, avoiding more work for your staff:
  • Email, online or phone support for patients
  • Convenient online and phone payment options
  • Patient FAQ
Questions? Read our FAQ!

Want to see how Doctors Services can help?

We’ll conduct an audit of your uninsured services and show you how we can build a comprehensive program.
Request an Audit
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Free uninsured services audit!

Let us show you how much time is spent on uninsured services in your practice and how a comprehensive, outsourced program can help.

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